Gem Suspension

Your product looks good in photos, but not at home?

No problem!

You benefit from a free return within 30 days. Just send us an email at contact@luxarmonie.com

We will send you a return label, then proceed with the refund to your payment method in the following days.

Do you need a specific size, technical advice, or assistance in choosing the right model? Our specialists are here to help!

We are available from Monday to Sunday, from 9 am to 5 pm, via our online chat "Need help" accessible at the bottom right of your screen.

If the chat is not available, you can write to us at contact@luxarmonie.com : our team will respond within 24 hours maximum.

Not yet... but it's coming very soon!

While waiting for the opening of our first store, you can order with peace of mind on our website.

You benefit from the 30-day satisfaction or money-back guarantee, with free returns.

And of course, all our lights are guaranteed for 2 years.

The delivery time is specified directly in each product's description.

It can vary from a few days to 4 weeks, depending on several criteria: the type of lighting, its size, the level of available stock, or even the volume of orders being processed.

We always do our best to deliver to you as quickly as possible!

No worries!

If your light fixture arrives damaged, we will fully refund you or send you a new product, according to your preference.

And if the product simply does not meet your expectations, you have 30 days to return it to us.

You just need to request it: we will send you a prepaid return label.

The return is free, with no conditions.

No, no additional fees are added to your order. All our prices are displayed including VAT (all taxes included), delivery is free, and there are no customs fees to anticipate.

We select only high-quality materials to ensure durable lighting fixtures designed to last for many years. Each model is carefully crafted, combining aesthetics, durability, and meticulous finishes.

You can also get an idea of the quality through photos shared by our customers. And to ensure you can shop with confidence, returns are free for 30 days.

Yes, all our light fixtures are designed to comply with current electrical standards. They are therefore perfectly compatible with standard installations. However, we recommend checking your current setup.

Yes, each light fixture comes with a clear and easy-to-follow installation guide. And if needed, our team is available via online chat to assist you. Of course, if you prefer, you can also entrust the installation to an electrician for more peace of mind.

Our team is available to assist you from Monday to Sunday, from 9 am to 5 pm, via our online chat ("Need help").

You can also write to us at the address contact@luxarmonie.com : we will respond within 24 hours.