Privacy Policy
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ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide us, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s Internet protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
ARTICLE 2 - CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we assume that you consent to our collecting your information and using it for that specific reason only.
If we ask you to provide your personal information for another reason, such as for marketing purposes, we will either ask you directly for your explicit consent, or provide you with an opportunity to say no.
How can I withdraw my consent?
If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you can notify us by contacting us at contact@luxarmonie.com.
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our General Terms and Conditions of Sale and Use.
ARTICLE 4 – LUXARMONIE
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in Shopify's data storage system and databases, and in Shopify's general application. Your data is kept on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS standard). The information related to your purchase transaction is kept as long as necessary to complete your order. Once your order is finalized, the purchase transaction information is deleted.
All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express, and Discover.
The requirements of the PCI-DSS standard help ensure the secure handling of credit card data by our store and its service providers.
For more information, please refer to Shopify's Terms of Service or their Privacy Policy.
ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
Regarding these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.
It should be noted that some providers may be located or have facilities located in a different jurisdiction than yours or ours.So if you decide to proceed with a transaction that requires the services of a third-party provider, your information may then be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information used to complete the transaction may be disclosed under United States legislation, including the Patriot Act.
Once you leave our store's site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Sale and Use.
Links
You may be directed to leave our website by clicking on certain links on our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies carefully.
Marketing Text and notifications (if applicable): We place great importance on your privacy and the information you agree to share as part of our SMS marketing service.We use this information to send you SMS notifications (for your order, including cart abandonment reminders), marketing offers via SMS, and transactional texts, including feedback requests from us. Our website uses cookies to keep track of items you place in your cart, including when you have abandoned your order. This information is used to determine when to send cart reminder messages via SMS.
You can unsubscribe from any other text messages by clicking on the unsubscribe link. Sending text messages
or using automations requires you to provide the phone numbers or names of recipients to our importer.We will store and use this data to show you the analysis and results of the campaign, including the delivery status of messages, the sending status, and, in some cases, whether the purchase resulted in a sale. If you decide to use our link shortener in text messages, we will collect information to determine whether the link was clicked or not and use it to display the results in your analytics. Any other third-party service you may decide to use outside the scope of smsbump.com (third-party link shortener, GA tracking, etc.) will refer you to their specific third-party policies that you must accept. When sending text messages, we will transmit the data to our text message operator to carry out their delivery.The information is only shared with our operator at the time of initiating a marketing campaign. If your recipients no longer wish to receive messages, they must reply to the message with STOP or contact us at the email address below so we can successfully unsubscribe them.
ARTICLE 6 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption.Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-recognized standards.
COOKIES
Here is a list of cookies we use. We have listed them here so you can choose whether you want to allow them or not.
_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data held, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracker to record the number of visits.
_shopify_uniq, no data held, expires at midnight (visitor's local time) the next day. Counts the number of visits to a store by a unique customer.
cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to determine if the current visitor has access.
ARTICLE 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any minor dependents to use this website.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances we disclose it, if applicable.
If our store is acquired by or merges with another company, your information may be transferred to the new owners so we can continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend, or delete any personal information we have about you, file a complaint, or simply want more information, contact our Privacy Compliance Officer at contact@luxarmonie.com.